THE HOME SURVEY EXPERTS
your expert guide to buying with confidence
based on 3,091 Reviews
TrustpilotNATIONWIDE HOME SURVEYSclear and trusted advice for home buyers
Whether you are buying or selling, careful assessment is essential in today’s property market. Clear insight removes uncertainty and helps you make confident decisions.
At Novello Chartered Surveyors, our experienced team supports clients across England and Wales with detailed residential surveys and helpful guidance at every stage. Whether you need a Home Survey (Level 2), a full Building Survey (Level 3) or the added clarity of our Pro upgrade, we provide reliable advice that helps you move forward with confidence.
OUR SURVEYORS
Our surveyors are experienced RICS qualified professionals who take the time to inspect each home carefully and provide clear, helpful advice. You will always deal directly with your surveyor, who will talk you through the findings and support you throughout the process.
HOUSE SURVEYS
We carry out detailed and reliable residential surveys for homes across England and Wales. Every inspection is completed with care, precision and a focus on giving you a clear understanding of the property. Our reports are thorough, easy to follow and designed to help you make confident decisions.
QUOTATION
Our expert advisors are always on hand to provide advice and talk you through our services that best suit your needs. If you are unsure of which service you require, they will be happy to assist you with any questions you may have, no matter how big or small.
WHICH SURVEY DO YOU NEEDhelping you choose the right level of detail
Home buyers often ask which survey will give them the clarity they need. The table below shows the key differences between a Home Survey at Level 2 and a Building Survey at Level 3, along with the Pro upgrade for clients who want deeper insight and a faster turnaround.
Trustpilot Reviews
3,091 Reviews
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10 Jun 2026
Great company
As a Solicitor, it is very important that my clients feel as ease during the survey process. Novello does this and more, I cannot recommend them highly enough. It ...
09 Jun 2026
Danny Price
Danny Price, top man, called me before and immediately after the survey, explained and helped me with some answers I needed that helped me form an idea and decision ...
09 Jun 2026
In depth reports
We regularly recommend Novello to clients for their detailed reports Special mention to Katie McManus for her client services
09 Jun 2026
A fantastic company that I have…
A fantastic company that I have absolutely no hesitation in recommending. They are professional, thorough and detailed in their approach giving any buyer the confidence they need when buying ...
09 Jun 2026
Delightful company to deal with
Delightful company to deal with. Always friendly, courteous, professional and accommodating. In particular, Lisa who goes the extra mile and makes any communication seamless and easy. Many thanks, keep ...
09 Jun 2026
Excellent service
I received a phone call from Simon to personally go through the survey with me and explain it in layman terms. It was the most thorough building survey we've ...
09 Jun 2026
Level 3 Building survey
Booked 20th May 2026, survey conducted 27th May 2026 by Ryan Meehan. Really detailed report turned around in under 48hrs. Had two quick follow up calls with Ryan, arranged ...
09 Jun 2026
Excellent surveyors
Dean Merryman from Novello is fantastic, as are the entire team there. Super efficient and very reliable.
09 Jun 2026
thank you Marni for your help I really…
thank you Marni for your help I really appreciate it
08 Jun 2026
Marni from booking process
I just spoke to Marni from the booking team she was great help and very helpful thank you
08 Jun 2026
Excellent client centered service
Excellent service in every way from the very thorough, detailed and helpful report from Martin, to post report. If you have any questions or clarifications you can talk to ...
08 Jun 2026
Novello (particularly Lisa)
Novello (particularly Lisa) were a massive help being first time buyers I wasn't sure what to expect but having the process of the survey as well as what to ...
08 Jun 2026
Outstanding Service from Lisa at Novello Surveyors
Lisa is Professional, responsive, and always willing to help, consistently makes everything run smoothly and kept us well informed. A real credit to Novello Surveyors— highly recommended.
08 Jun 2026
We have historically referred dozens of…
We have historically referred dozens of clients to Novello Chartered Surveyors and the feedback has always been positive from every client. We would have not hesitate to conitnue to ...
08 Jun 2026
We regularly recommend Novello…
We regularly recommend Novello Chartered Surveyors to our clients and have always been impressed with the service they provide. Lisa Hulse, our point of contact, is excellent. She is ...
08 Jun 2026
Novello are a fantastic company to work…
Novello are a fantastic company to work with. They have a genuinely lovely, helpful team including Katie McManus!
08 Jun 2026
The team at Novello are exceptional and…
The team at Novello are exceptional and my clients always have nothing but positive comments to say after their surveys have been carried out! Katie McManus is a great ...
07 Jun 2026
Amazing customer service
The Novello team made my experience a great one and were always easy to contact. From the outset, they were informative, helpful, and able to match similar quotes, which ...
based on 3,091 ReviewsTrustpilotOUR TEAM highly qualified
Our approach to residential surveying focuses on clear guidance and practical advice at every stage of your purchase.
Our team of RICS qualified surveyors has extensive experience across England and Wales and a strong understanding of the challenges facing home buyers in today’s market.
We do more than produce a report. We support you throughout the process and remain available to discuss any findings that need clarification.
We aim to give every client confidence and peace of mind when buying their next home.
WHY CHOOSE NOVELLO?
Providing a premium service
At Novello, we pride ourselves on offering an exceptional surveying experience that sets us apart from the competition. As fully qualified RICS Surveyors, we are highly skilled, deeply experienced and genuinely passionate about what we do.
However, our commitment goes beyond simply meeting industry standards.
What Makes Novello Different?
We are not just another surveying firm. We have crafted an approach that ensures you receive the highest level of service. Here is why Novello stands out.
- Dedicated Surveyor Support
You will have a surveyor who guides you throughout the process. This provides a tailored and personal experience from your initial enquiry through to the delivery of your report, allowing for a clear understanding of your specific needs and concerns. - Focused Attention for Every Client
We take the time needed to complete each survey with care and precision. This ensures a thorough and thoughtful service that gives you the clarity you need when making important decisions. - Advanced Inspection Tools and Techniques
We utilise modern tools and proven methods to inspect each part of a property in detail. This commitment to accuracy ensures that our surveys are among the most informative and reliable available. - Guidance Throughout the Entire Process
We believe in more than delivering a report. We guide you through the journey. Whether it is interpreting the findings or understanding the next steps, we are here to provide ongoing, valuable advice rather than a one time consultation. - Direct and Personable Service
Our team allows us to offer a truly personal touch. You will always have direct access to your surveyor, ensuring clear communication and a strong, trusting relationship. - Uncompromising Quality and Reputation
Our commitment to quality has earned us an excellent reputation in the property sector. We are highly recommended by solicitors, estate agents and other professionals who value our thoroughness, professionalism and client first approach.
Choose Novello Surveyors for a service that goes above and beyond, offering expertise, personalisation and dedication that you will not find elsewhere.
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