THE HOME SURVEY EXPERTS
your expert guide to buying with confidence
based on 3,116 Reviews
TrustpilotNATIONWIDE HOME SURVEYSclear and trusted advice for home buyers
Whether you are buying or selling, careful assessment is essential in today’s property market. Clear insight removes uncertainty and helps you make confident decisions.
At Novello Chartered Surveyors, our experienced team supports clients across England and Wales with detailed residential surveys and helpful guidance at every stage. Whether you need a Home Survey (Level 2), a full Building Survey (Level 3) or the added clarity of our Pro upgrade, we provide reliable advice that helps you move forward with confidence.
OUR SURVEYORS
Our surveyors are experienced RICS qualified professionals who take the time to inspect each home carefully and provide clear, helpful advice. You will always deal directly with your surveyor, who will talk you through the findings and support you throughout the process.
HOUSE SURVEYS
We carry out detailed and reliable residential surveys for homes across England and Wales. Every inspection is completed with care, precision and a focus on giving you a clear understanding of the property. Our reports are thorough, easy to follow and designed to help you make confident decisions.
QUOTATION
Our expert advisors are always on hand to provide advice and talk you through our services that best suit your needs. If you are unsure of which service you require, they will be happy to assist you with any questions you may have, no matter how big or small.
WHICH SURVEY DO YOU NEEDhelping you choose the right level of detail
Home buyers often ask which survey will give them the clarity they need. The table below shows the key differences between a Home Survey at Level 2 and a Building Survey at Level 3, along with the Pro upgrade for clients who want deeper insight and a faster turnaround.
Trustpilot Reviews
3,116 Reviews
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15 Jun 2026
Charlotte was very helpful and…
Charlotte was very helpful and informative
15 Jun 2026
Efficient, Thorough and Professional
We've had dealings with Tom and Martin - A fantastic service from start to finish. The survey quote was provided in full with no hidden costs, and the report ...
15 Jun 2026
Had Archie out to do the survey and…
Had Archie out to do the survey and unfortunately now my standards are too high for everyone else. Turned up on time, actually knew what he was talking about ...
15 Jun 2026
Easy to book!
I’ve booked in a level 3 survey with Novello. I had some issues with getting a valuation as I needed a specific type of survey for this, Marni Manuwa ...
15 Jun 2026
Far exceeded any expectation i had
Far exceeded any expectation i had . The surveyor ashad was incredibly professional , informative and detailed. Level 3 report saved us buying a house that would have cost ...
15 Jun 2026
Sami Mahoney is excellent!
Sami Mahoney is excellent! Her response time is always quick and she keeps me regularly updated. I would recommend Novello based off how helpful Sami always is.
15 Jun 2026
Novello are great!
Novello are great! I would highly recommend working with Novello. They are very professional and service is 10/10. Katie McManus is always so helpful and responds quickly to any ...
13 Jun 2026
Working with Novello has been a great…
Working with Novello has been a great experience, Gabrielle was my first point of contact and she was so helpful in arrangeing the appointmnet Their no nonsense and sensible ...
13 Jun 2026
Amazing Service!
The survey was done quickly efficiently and earlier than expected. We had great communication that was clear, very friendly and took time to break things down for us. Completed ...
12 Jun 2026
Always a pleasure to deal with Katie…
Always a pleasure to deal with Katie and I rest easy knowing my professional referrals are very well looked after
12 Jun 2026
Novello Charted Surveyors
I booked Novello Charted Surveyors on recommendation from my Estate Agent. Danny Price rang on the day of the survey and asked if there were areas I wanted him ...
12 Jun 2026
⭐⭐⭐⭐⭐ Excellent Service from Rafaquat Hussain
I’ve used Rafaquat Hussain twice now and have been very impressed both times. Rafaquat was professional, helpful, and kept me informed throughout the process. The survey reports were clear, ...
12 Jun 2026
Sami is fantastic!
Sami is fantastic! always happy to help and responds very quickly. great surveyors and a great team!!!
12 Jun 2026
While working with Katie McManus on 2…
While working with Katie McManus on 2 occasion's she was a pleasure to deal and work with I would highly recommend her and Novello
11 Jun 2026
Katie McManus is very super efficient…
Katie McManus is very super efficient and her communications always make me smile!
11 Jun 2026
We are an estate agents who recommend…
We are an estate agents who recommend Novello Surveyors. We can't rate their service high enough - they are quick to act on leads and are very approachable. They ...
11 Jun 2026
Fantastic service throughout
Excellent customer service from the staff taking the calls and the booking team. Kept me well informed during the process. Surveyor 'Danny' phoned before the survey to discuss concerns, ...
11 Jun 2026
I would highly recommend using Novello…
I would highly recommend using Novello Chartered Surveyors to carry out your home survey. The whole process took just over one week and the communication from them was excellent. ...
based on 3,116 ReviewsTrustpilotOUR TEAM highly qualified
Our approach to residential surveying focuses on clear guidance and practical advice at every stage of your purchase.
Our team of RICS qualified surveyors has extensive experience across England and Wales and a strong understanding of the challenges facing home buyers in today’s market.
We do more than produce a report. We support you throughout the process and remain available to discuss any findings that need clarification.
We aim to give every client confidence and peace of mind when buying their next home.
WHY CHOOSE NOVELLO?
Providing a premium service
At Novello, we pride ourselves on offering an exceptional surveying experience that sets us apart from the competition. As fully qualified RICS Surveyors, we are highly skilled, deeply experienced and genuinely passionate about what we do.
However, our commitment goes beyond simply meeting industry standards.
What Makes Novello Different?
We are not just another surveying firm. We have crafted an approach that ensures you receive the highest level of service. Here is why Novello stands out.
- Dedicated Surveyor Support
You will have a surveyor who guides you throughout the process. This provides a tailored and personal experience from your initial enquiry through to the delivery of your report, allowing for a clear understanding of your specific needs and concerns. - Focused Attention for Every Client
We take the time needed to complete each survey with care and precision. This ensures a thorough and thoughtful service that gives you the clarity you need when making important decisions. - Advanced Inspection Tools and Techniques
We utilise modern tools and proven methods to inspect each part of a property in detail. This commitment to accuracy ensures that our surveys are among the most informative and reliable available. - Guidance Throughout the Entire Process
We believe in more than delivering a report. We guide you through the journey. Whether it is interpreting the findings or understanding the next steps, we are here to provide ongoing, valuable advice rather than a one time consultation. - Direct and Personable Service
Our team allows us to offer a truly personal touch. You will always have direct access to your surveyor, ensuring clear communication and a strong, trusting relationship. - Uncompromising Quality and Reputation
Our commitment to quality has earned us an excellent reputation in the property sector. We are highly recommended by solicitors, estate agents and other professionals who value our thoroughness, professionalism and client first approach.
Choose Novello Surveyors for a service that goes above and beyond, offering expertise, personalisation and dedication that you will not find elsewhere.
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