THE HOME SURVEY EXPERTS
your expert guide to buying with confidence
based on 2,987 Reviews
TrustpilotNATIONWIDE HOME SURVEYSclear and trusted advice for home buyers
Whether you are buying or selling, careful assessment is essential in today’s property market. Clear insight removes uncertainty and helps you make confident decisions.
At Novello Chartered Surveyors, our experienced team supports clients across England and Wales with detailed residential surveys and helpful guidance at every stage. Whether you need a Home Survey (Level 2), a full Building Survey (Level 3) or the added clarity of our Pro upgrade, we provide reliable advice that helps you move forward with confidence.
OUR SURVEYORS
Our surveyors are experienced RICS qualified professionals who take the time to inspect each home carefully and provide clear, helpful advice. You will always deal directly with your surveyor, who will talk you through the findings and support you throughout the process.
HOUSE SURVEYS
We carry out detailed and reliable residential surveys for homes across England and Wales. Every inspection is completed with care, precision and a focus on giving you a clear understanding of the property. Our reports are thorough, easy to follow and designed to help you make confident decisions.
QUOTATION
Our expert advisors are always on hand to provide advice and talk you through our services that best suit your needs. If you are unsure of which service you require, they will be happy to assist you with any questions you may have, no matter how big or small.
WHICH SURVEY DO YOU NEEDhelping you choose the right level of detail
Home buyers often ask which survey will give them the clarity they need. The table below shows the key differences between a Home Survey at Level 2 and a Building Survey at Level 3, along with the Pro upgrade for clients who want deeper insight and a faster turnaround.
Trustpilot Reviews
2,987 Reviews
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02 May 2026
Absolutely amazing service
Absolutely amazing service. Booked though the website. Literally booked and survey done within 2 days. The surveyor rang me when he had finished, to go over my concerns and ...
02 May 2026
Great Company to get your Survey with I…
Great Company to get your Survey with I would Highly Recommend, Archie was my Surveyor and the report I got was just what I needed for the property I’m ...
02 May 2026
Novello was recommended to me by a…
Novello was recommended to me by a friend and the company was nothing short of great throughout the whole process. Big Thank you to Marni from the bookings team ...
01 May 2026
Excellent Service
The booking process was efficient and flexible, they were open to looking into some extra areas for us. The lady looking after our survey had excellent communication (Marni) and ...
01 May 2026
Great communication
Danny Price did our survey and he was great. He rang up ahead of time and asked if we had any specific concerns, and then once he’d been to ...
01 May 2026
Lee Hodgson - Hull
I couldn't decide for ages which provider to use but I am SO pleased I went with Novello and got Lee Hodgson. He did a thorough report on the ...
01 May 2026
Outstanding service from initial quote to delivered survey.
As a first time buyer I was pretty clueless on which Surveyor to use for a level 2 home inspection so went on a price comparison site and Novello ...
29 Apr 2026
Absolutely amazing!
Absolutely amazing!! Very professional, fast turnover, knowledgable and in depth. Highly recommend.
29 Apr 2026
House survey report.
Having spoken with and received my survey report from Lee Hodgson. I found him to be highly professional and very helpful. He explained my full and comprehensive report in ...
28 Apr 2026
Super quick experience
Super quick experience. Paid for my L3 building survey and had it booked in and handled the next week. My surveyor called me once he left the property to ...
27 Apr 2026
I had a great experience with Novello…
I had a great experience with Novello and I would highly recommend them. They are very professional and provide detailed and comprehensive reports, with clear points and recommendations.
27 Apr 2026
Daniel was very diligent both with…
Daniel was very diligent both with carrying out our house survey and communicating with us about it. The customer service was exceptional - he always took the time to ...
26 Apr 2026
Great to work with
Great to work with, helpful, responsive, fantastic experience overall.
24 Apr 2026
⭐️⭐️⭐️⭐️⭐️ Excellent service
⭐️⭐️⭐️⭐️⭐️ Excellent service I had a great experience with Novello Chartered Surveyors from start to finish. Raymond made everything very straightforward from the first enquiry and helped get the ...
24 Apr 2026
Professional Novello
I got regular updates regarding my survey. The surveyor was very professional in his reporting and I had opportunities to ask him questions. Novello Surveyors are indeed professional.
23 Apr 2026
Really quick turn around
Really quick turn around. Lee was really helpful and took the time to explain the findings of the survey. Lee called us on the same day as the survey. ...
23 Apr 2026
Thorough, Fast, and Highly Professional
I had a great experience with Novello for my Level 2 Home Buyer survey. Andrew Hussain carried out the inspection and provided a very comprehensive and clear report within ...
23 Apr 2026
All good after a minor blip
The only negative we had is that my Mum had paid for the survey for me & only afterwards did I realise that she had paid £750 when the ...
based on 2,987 ReviewsTrustpilotOUR TEAM highly qualified
Our approach to residential surveying focuses on clear guidance and practical advice at every stage of your purchase.
Our team of RICS qualified surveyors has extensive experience across England and Wales and a strong understanding of the challenges facing home buyers in today’s market.
We do more than produce a report. We support you throughout the process and remain available to discuss any findings that need clarification.
We aim to give every client confidence and peace of mind when buying their next home.
WHY CHOOSE NOVELLO?
Providing a premium service
At Novello, we pride ourselves on offering an exceptional surveying experience that sets us apart from the competition. As fully qualified RICS Surveyors, we are highly skilled, deeply experienced and genuinely passionate about what we do.
However, our commitment goes beyond simply meeting industry standards.
What Makes Novello Different?
We are not just another surveying firm. We have crafted an approach that ensures you receive the highest level of service. Here is why Novello stands out.
- Dedicated Surveyor Support
You will have a surveyor who guides you throughout the process. This provides a tailored and personal experience from your initial enquiry through to the delivery of your report, allowing for a clear understanding of your specific needs and concerns. - Focused Attention for Every Client
We take the time needed to complete each survey with care and precision. This ensures a thorough and thoughtful service that gives you the clarity you need when making important decisions. - Advanced Inspection Tools and Techniques
We utilise modern tools and proven methods to inspect each part of a property in detail. This commitment to accuracy ensures that our surveys are among the most informative and reliable available. - Guidance Throughout the Entire Process
We believe in more than delivering a report. We guide you through the journey. Whether it is interpreting the findings or understanding the next steps, we are here to provide ongoing, valuable advice rather than a one time consultation. - Direct and Personable Service
Our team allows us to offer a truly personal touch. You will always have direct access to your surveyor, ensuring clear communication and a strong, trusting relationship. - Uncompromising Quality and Reputation
Our commitment to quality has earned us an excellent reputation in the property sector. We are highly recommended by solicitors, estate agents and other professionals who value our thoroughness, professionalism and client first approach.
Choose Novello Surveyors for a service that goes above and beyond, offering expertise, personalisation and dedication that you will not find elsewhere.
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