THE HOME SURVEY EXPERTS
your expert guide to buying with confidence
based on 3,027 Reviews
TrustpilotNATIONWIDE HOME SURVEYSclear and trusted advice for home buyers
Whether you are buying or selling, careful assessment is essential in today’s property market. Clear insight removes uncertainty and helps you make confident decisions.
At Novello Chartered Surveyors, our experienced team supports clients across England and Wales with detailed residential surveys and helpful guidance at every stage. Whether you need a Home Survey (Level 2), a full Building Survey (Level 3) or the added clarity of our Pro upgrade, we provide reliable advice that helps you move forward with confidence.
OUR SURVEYORS
Our surveyors are experienced RICS qualified professionals who take the time to inspect each home carefully and provide clear, helpful advice. You will always deal directly with your surveyor, who will talk you through the findings and support you throughout the process.
HOUSE SURVEYS
We carry out detailed and reliable residential surveys for homes across England and Wales. Every inspection is completed with care, precision and a focus on giving you a clear understanding of the property. Our reports are thorough, easy to follow and designed to help you make confident decisions.
QUOTATION
Our expert advisors are always on hand to provide advice and talk you through our services that best suit your needs. If you are unsure of which service you require, they will be happy to assist you with any questions you may have, no matter how big or small.
WHICH SURVEY DO YOU NEEDhelping you choose the right level of detail
Home buyers often ask which survey will give them the clarity they need. The table below shows the key differences between a Home Survey at Level 2 and a Building Survey at Level 3, along with the Pro upgrade for clients who want deeper insight and a faster turnaround.
Trustpilot Reviews
3,027 Reviews
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20 May 2026
Danny was great
Danny was great - he surveyed my property for our buyers and was so friendly to our dog and baby on arrival. He did the job really thoroughly but ...
20 May 2026
I recently used Nevello for a building survey
I recently used Nevello for a building survey and was genuinely impressed with the service from start to finish. Claire was brilliant — friendly, organised, and kept me updated. ...
20 May 2026
Great phone call with Marni!
I phoned in a few days ago with some general queries and spoke to Marni on the phone who was a huge help! So professional yet friendly and helpful, ...
19 May 2026
Just wanted to say a big thank you to Marni
Just wanted to say a big thank you to Marni on the booking team for all her help when I called. I'm not one to leave a review normally ...
19 May 2026
Very helpful and informative service by
Great company and was a pleasure to deal with Marnie, very polite and professional, was a pleasure using this company, highly recommend
19 May 2026
Game Changers
I’ve used Novello both personally and through my business, and they are genuinely changing the game — a game that was in dire need of modernisation. Bill Saunders has ...
19 May 2026
A fantastic service
A fantastic service! Thank you to all the team for your assistance and a special thanks to Marni (what a gem!) a great asset to your company.
19 May 2026
Amazing staff
Marni was such a massive help to me and definitely made my experience a positive one. I would 100% recommend
19 May 2026
Excellent service
Danny conducted our survey very soon after we booked in. He gave us a call to see if there were any particular areas we wanted him to focus on ...
18 May 2026
I was quite impressed with this report
I was quite impressed with this report, it was succinct, yet thorough and easy to understand. Costings system seemed to be accurate compared to what I expect. Christopher Butcher ...
18 May 2026
The best company we have worked with
The best company we have worked with by a mile & we've worked with a good few! Super responsive with our buyers and always on hand to help with ...
18 May 2026
Level 3 Survey Liverpool
Contacted novello on a Tuesday and was booked in for the same week. We had Danny Price conduct a Level 3 survey on our property on a Friday afternoon. ...
16 May 2026
Novello were great from start to…
Novello were great from start to finish! Catherine was really knowledgeable and helped us decide which level of survey was suitable for our property. The report was highly detailed ...
15 May 2026
Very professional and prompt assistance.
Very professional and prompt assistance from Christopher Butcher. I highly recommend Norvello.
15 May 2026
What a great company was working with…
What a great company was working with Gabrielle Dalligan, she was professionalnd handled enquiries with care.
14 May 2026
Property purchase
Very thorough report. Highly recommended.
13 May 2026
Spoke to a lovely young lady Marnie and…
Spoke to a lovely young lady Marnie and she gave me 5 star service. She was so helpful and talked me through to have a better understanding. Thank you ...
13 May 2026
I spoke to Marnie from the booking team…
I spoke to Marnie from the booking team and she was so helpful! I had so many questions and she was Patient, polite and amazing through the whole call. ...
based on 3,027 ReviewsTrustpilotOUR TEAM highly qualified
Our approach to residential surveying focuses on clear guidance and practical advice at every stage of your purchase.
Our team of RICS qualified surveyors has extensive experience across England and Wales and a strong understanding of the challenges facing home buyers in today’s market.
We do more than produce a report. We support you throughout the process and remain available to discuss any findings that need clarification.
We aim to give every client confidence and peace of mind when buying their next home.
WHY CHOOSE NOVELLO?
Providing a premium service
At Novello, we pride ourselves on offering an exceptional surveying experience that sets us apart from the competition. As fully qualified RICS Surveyors, we are highly skilled, deeply experienced and genuinely passionate about what we do.
However, our commitment goes beyond simply meeting industry standards.
What Makes Novello Different?
We are not just another surveying firm. We have crafted an approach that ensures you receive the highest level of service. Here is why Novello stands out.
- Dedicated Surveyor Support
You will have a surveyor who guides you throughout the process. This provides a tailored and personal experience from your initial enquiry through to the delivery of your report, allowing for a clear understanding of your specific needs and concerns. - Focused Attention for Every Client
We take the time needed to complete each survey with care and precision. This ensures a thorough and thoughtful service that gives you the clarity you need when making important decisions. - Advanced Inspection Tools and Techniques
We utilise modern tools and proven methods to inspect each part of a property in detail. This commitment to accuracy ensures that our surveys are among the most informative and reliable available. - Guidance Throughout the Entire Process
We believe in more than delivering a report. We guide you through the journey. Whether it is interpreting the findings or understanding the next steps, we are here to provide ongoing, valuable advice rather than a one time consultation. - Direct and Personable Service
Our team allows us to offer a truly personal touch. You will always have direct access to your surveyor, ensuring clear communication and a strong, trusting relationship. - Uncompromising Quality and Reputation
Our commitment to quality has earned us an excellent reputation in the property sector. We are highly recommended by solicitors, estate agents and other professionals who value our thoroughness, professionalism and client first approach.
Choose Novello Surveyors for a service that goes above and beyond, offering expertise, personalisation and dedication that you will not find elsewhere.
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