THE HOME SURVEY EXPERTS
your expert guide to buying with confidence
based on 2,827 Reviews
TrustpilotNATIONWIDE HOME SURVEYSclear and trusted advice for home buyers
Whether you are buying or selling, careful assessment is essential in today’s property market. Clear insight removes uncertainty and helps you make confident decisions.
At Novello Chartered Surveyors, our experienced team supports clients across England and Wales with detailed residential surveys and helpful guidance at every stage. Whether you need a Home Survey (Level 2), a full Building Survey (Level 3) or the added clarity of our Pro upgrade, we provide reliable advice that helps you move forward with confidence.
OUR SURVEYORS
Our surveyors are experienced RICS qualified professionals who take the time to inspect each home carefully and provide clear, helpful advice. You will always deal directly with your surveyor, who will talk you through the findings and support you throughout the process.
HOUSE SURVEYS
We carry out detailed and reliable residential surveys for homes across England and Wales. Every inspection is completed with care, precision and a focus on giving you a clear understanding of the property. Our reports are thorough, easy to follow and designed to help you make confident decisions.
QUOTATION
Our expert advisors are always on hand to provide advice and talk you through our services that best suit your needs. If you are unsure of which service you require, they will be happy to assist you with any questions you may have, no matter how big or small.
WHICH SURVEY DO YOU NEEDhelping you choose the right level of detail
Home buyers often ask which survey will give them the clarity they need. The table below shows the key differences between a Home Survey at Level 2 and a Building Survey at Level 3, along with the Pro upgrade for clients who want deeper insight and a faster turnaround.
Trustpilot Reviews
Sl
Slater lawrance
16 Feb 2026
GoodThe survey itself was really good. Lewis in particular was very detailed and attentive, taking the time to speak on the phone on two separate occasions. The only problem ... MKF
Ms Katalin Feszecsko
16 Feb 2026
Fast, friendly and thorough surveyMy initial enquiry was handled by Juan who was super helpful answering my questions about their services and how the survey will be conducted. It was especially pleasant as ... S
Shah
16 Feb 2026
Dealing with Gabrielle Dalligan has…Dealing with Gabrielle Dalligan has been great very responsive and really happy with the service provided. BF
B Fen
13 Feb 2026
The experience was stress freeThe experience was stress free. The survey was really detailed and offered easy to understand explanations. The survey came back a little later than stated but, this was remedied ... 
Aisling Mcinerney
12 Feb 2026
I just had a survey completed by Danny…I just had a survey completed by Danny for a property in Liverpool, he was very pleasant giving me a call before to check in about any concerns I ... P
Poppy
12 Feb 2026
I continue to have a great experience…I continue to have a great experience with Gabrielle Dalligan! Supper helpful, friendly and quick! I highly recommend working with Novello and Gabrielle! R
Rachel
12 Feb 2026
Daniel was greatDaniel was great, really helpful in providing an efficient survey and supportive in answering any follow up questions 
Emma Forward
11 Feb 2026
Simon Elgar - excellent Folkestone surveyorWanted to thank Simon Elgar for his incredible attention to detail and his generosity talking us through the level 3 survey he did for us recently and some follow ... 
Jo
11 Feb 2026
ExcellentI would like to say a big thank you to the Novello Chartered Surveyors Team for providing excellent customer service throughout. A special mention to Ryan M (Bath Area?), ... KR
Kashif Rabbani
10 Feb 2026
Thank youThank you, Stuart, for the very detailed report. Your keen eye uncovered subtle, hidden flaws that only a highly trained professional would notice. The report was comprehensive, clear, and ... E
Eleanor
10 Feb 2026
Excellent service, timely communications and 100% trustworthy.Andrew carried out a very thorough assessment of the property, clearly communicated the issues over the phone and gave a very fair and detailed description of these in the ... T
Tom
10 Feb 2026
Super quick and helpful throughout the…Super quick and helpful throughout the process. Ben rang me after the survey to chat through initial findings and to put any fears at ease. Would highly recommend to ... C
Charlie
10 Feb 2026
Last minute defect surveyRicardo helped us out last week with a second opinion on a property we are looking to buy. His report was very prompt and helpful in our decision making ... LS
Lee S
09 Feb 2026
I worked with Ali KI worked with Ali K. His report was thorough and easy to understand. When I had questions, Ali went out of his way to be available to answer my ... J
Jade
09 Feb 2026
100% recommended!I was recommended Novello by my estate agent. Absolutely wonderful service right from the start. Ryan surveyed the property we hope to buy today and spent time on the ... 
Danielle Freakley
07 Feb 2026
The survey was arrange very quickly and…The survey was arrange very quickly and I was provided verbal feedback once completed. The full report was with me within 48 hours and was very good. Great communication ... KG
Ken Gillings
06 Feb 2026
Efficient and very thoroughEfficient and very thorough survey by Lee Hodgson, he made sure every area was covered and was very respectful of the property. He gave a detailed report which was ... K
Kirsty
06 Feb 2026
Amazing survey and value for money.I found Novello whilst comparing the prices of other surveyors in my area. They were by far the best price and offered everything I required. I needed the survey ... TT
T T
06 Feb 2026
Novello are greatNovello are great, super reliable. Would definitely recommend 🙂 Also Gabrielle there has been super helpful 🙂 EL
Elaine, Leeds
06 Feb 2026
Great service from start to finishFast, efficient, and thorough service. Survey report provided very quickly and in simple digestible terms. Would highly recommend. Excellent based on 2,827 ReviewsTrustpilot |
Add Your ReviewOUR TEAM highly qualified
Our approach to residential surveying focuses on clear guidance and practical advice at every stage of your purchase.
Our team of RICS qualified surveyors has extensive experience across England and Wales and a strong understanding of the challenges facing home buyers in today’s market.
We do more than produce a report. We support you throughout the process and remain available to discuss any findings that need clarification.
We aim to give every client confidence and peace of mind when buying their next home.
WHY CHOOSE NOVELLO?
Providing a premium service
At Novello, we pride ourselves on offering an exceptional surveying experience that sets us apart from the competition. As fully qualified RICS Surveyors, we are highly skilled, deeply experienced and genuinely passionate about what we do.
However, our commitment goes beyond simply meeting industry standards.
What Makes Novello Different?
We are not just another surveying firm. We have crafted an approach that ensures you receive the highest level of service. Here is why Novello stands out.
- Dedicated Surveyor Support
You will have a surveyor who guides you throughout the process. This provides a tailored and personal experience from your initial enquiry through to the delivery of your report, allowing for a clear understanding of your specific needs and concerns. - Focused Attention for Every Client
We take the time needed to complete each survey with care and precision. This ensures a thorough and thoughtful service that gives you the clarity you need when making important decisions. - Advanced Inspection Tools and Techniques
We utilise modern tools and proven methods to inspect each part of a property in detail. This commitment to accuracy ensures that our surveys are among the most informative and reliable available. - Guidance Throughout the Entire Process
We believe in more than delivering a report. We guide you through the journey. Whether it is interpreting the findings or understanding the next steps, we are here to provide ongoing, valuable advice rather than a one time consultation. - Direct and Personable Service
Our team allows us to offer a truly personal touch. You will always have direct access to your surveyor, ensuring clear communication and a strong, trusting relationship. - Uncompromising Quality and Reputation
Our commitment to quality has earned us an excellent reputation in the property sector. We are highly recommended by solicitors, estate agents and other professionals who value our thoroughness, professionalism and client first approach.
Choose Novello Surveyors for a service that goes above and beyond, offering expertise, personalisation and dedication that you will not find elsewhere.
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