ABOUT US exclusive team
ABOUT US
Novello Chartered Surveyors was established to challenge the traditional role of surveyors in the house buying process. Having previously worked for a variety of mortgage valuers and independent surveying firms, we understand that nothing frustrates clients more than an un-responsive, slow surveyor who issues a low quality report with little follow up advice and care.
By avoiding ‘volume’ work, we focus on guiding you through your property related matters. Utilising technology allows us to capture data on site quickly and accurately, ensuring we provide you with a high-quality report in a timely manner.
We take a friendly and responsive approach, viewing ourselves as your property partners in the whole process rather than just giving snapshot advice.
OUR VALUES We stand by
We are experts in our field and act with professionalism and integrity. You entrust us to guide and protect you with what may be your most expensive purchase ever and we take great pride and care with that.
WE
GROW
TOGETHER-
We want to be the best: offer the best service develop the best products, have the best people and ultimately be known as the best in our game. we are never content and always work towards improving ourselves. this underpins everything we do simple.
WE
LOVE
IT-
We are passionate about what we do, and we put people first, we respect and trust each other to foster an environment where we can learn and collaborate together when we stop having fun, we fix it.
WE
ARE
DOERS-
We build relationships and give everyone a fantastic service from start to finish, always exceeding expectations. we never compromise and we believe in what we do focussing on quality not quantity. we always act with honesty, integrity and professionalism. we are approachable, friendly and take great pride in protecting our clients with our expertise.
WE
GO
BEYOND-
We think big, we are fearless and ambitious. we are here to change the industry for the better. we ask ourselves why and if we don’t like the answer, we change it!
WE
CHASE
PERFECTION-
We don’t just talk; we get stuff done. we are empowered to use our initiative and resilience to think smart and act quickly to solve problems. we do not fear mistakes but share and learn from them to go again.
WE
CHALLENGE
TO CHANGE-
We evolve personally and professionally, continually learning and innovating to be better every day. we are all leaders, and everyone has the opportunity to develop themselves and step up their skills. everyone is part of the journey.
OUR TEAM Of experts
Get to know the faces behind Novello and discover our collaborative, knowledgeable, and dedicated team. Everyone at Novello is just a call or email away from giving you any advice or assistance.