The Benefits of a Personalized Surveying Experience
By Chloe Sinclair on and updated on
Buying a home or investing in property can be daunting, with high stakes and complex decisions. A professional survey is essential, but a one-size-fits-all approach may not meet your unique needs. At Novello Chartered Surveyors, our Private Client service offers a premium, personalized experience, ensuring you receive tailored guidance from a dedicated RICS-qualified surveyor. Here’s why our approach makes all the difference.
What Makes Novello’s Private Client Service Unique?
We go beyond delivering reports—we partner with you throughout your property journey. Our bespoke approach includes:
- Dedicated Surveyor: Your RICS-qualified surveyor handles only 3–4 clients per week, ensuring focused attention on your needs.
- Direct Access: Reach your surveyor via phone, email, or WhatsApp for questions before, during, or after the survey.
- Advanced Tools: We use cutting-edge inspection techniques to deliver highly detailed Building Surveys and Homebuyer Reports.
- Ongoing Support: We provide guidance on next steps, from interpreting findings to planning renovations.
Why Personalisation Matters
A personalized surveying experience offers distinct advantages:
- Customized Insights: We tailor our surveys to your goals, whether you’re a first-time buyer or an investor with specific concerns.
- Clear Communication: Our surveyors explain findings in plain language, ensuring you understand defects and their implications.
- Confident Decisions: Direct access to your surveyor provides clarity to proceed, renegotiate, or reconsider your purchase.
- Efficient Service: Our limited client focus ensures fast scheduling and report delivery, often within 24 hours, as noted by clients like Christina Michaels.
